JEWELRY QUESTIONS

• I bought a clasped bracelet - can I get it welded?

  Yes! Please make an appointment, bring it with you and we will weld it on, no charge!

• My bracelet broke or stretched - can I get it rewelded?

  Yes! Please bring it with you. There may be a $10 charge.

• I’d like to switch wrists, or I cut mine off - can I get it rewelded?

  Yes! Please make an appointment and bring it with you - there will be a $10 charge (subject to change).

• I'm coming with friends, can we get zapped together? 

  One appointment can accommodate one person. For two or more people, please book separate appointments. Walk-ins are also accepted! 

  Email zap@catbirdnyc.com with questions.

• Can I have an anklet welded on?

  Sadly, anklets tend to get caught frequently and stretch out or fall off, and it doesn't align with our goal to make jewelry that lasts a very long time. (We've tried!)

• Can I use my birthday discount?

  Yes, absolutely! Just bring your code in and we will honor it. Same rules apply.

• Do I pay in advance? Do I choose my bracelet in advance?

  Nope! When you come in you can select your style. Payment is taken then as well.

  If you'd like to spend some time thinking in advance about what you might want, find the styles here.

• Will you be having more welding events in places other than Soho?

  Yes! Check out our welding page for the latest pop ups and events. 

• How do I book an appointment?

  Soho appointments can be found here. Williamsburg appointments can be found here.

  We also accept walk-ins and can generally accomodate them, though there may be a wait time. 

  (Make sure to keep an eye on Instagram for pop-ups!)

• How do I book an appointment further into the future then what I see available?

  The dates shown are the only ones available to book at any given time. Unfortunately due to Covid, we are not able to open up dates further in advance.

  Please be sure you are signed up for mailers, keep an eye on this page, and on Instagram to know when new dates open up!

• What styles can I get welded?

  If you'd like to spend some time thinking in advance about what you might want, find the styles here.

  Styles are subject to availability, but we usually have good stock!